Project Support (PMO)

Overview
Curriculum
Instructor

COURSE OVERVIEW

The course is designed to teach students the roles and responsibilities of a project support manager and the procedures for supporting other team members to fulfill the project. A project support manager records files either in an electronic database or in an office environment and organizes the data in appropriate folders or files so that you can aid the project members when need the right information.

There are two stages to the training, the virtual classroom sessions and the virtual practical work experience part of the training. For the first four (4) weeks, delegates will focus on the online training classes (on Saturdays) through case studies.

After the theoretical sessions are complete, students will be placed on a real project as part of a team for 3-4months depending on the project. In total, the training program could run for approximately 17 weeks.

The course teaches you the basic duties such as the right ways of minute taking, performing basic administrative duties, and more. You will be able to learn how to monitor project schedules and budgets, prepare progress reports, etc. Shortly, you will master the necessary skills for becoming a project support manager.

TRAINING REQUISITE

This course is suitable for support officers new/project managers with little or no project management knowledge who would like to adopt a more structured approach to project management and to gain practical work experience.

COURSE FORMAT & SET-UP

Pre-Work- Complete a series of self-paced preparatory test and lessons before the course to match your strength & talent with your career path and get up to speed on the fundamentals of Project support Officer.

Online Instructor-Led Sessions- Learn by doing with help from an expert. Explore key concepts and tools, then put them to work through hands-on activities grounded in real-world scenarios. This virtual classroom sessions runs for 4 weeks.

Homework - Apply what you have learned in class to cumulative assignments that build toward the final project.

Presentations- Share your presentations and receive feedback from your instructional team and classmates.

Live Project - With a strong portfolio of digitally driven programmes and projects, you will have the opportunity to gain practical work experience as a project management or business analysis professional with digital expertise.

COURSE OUTLINE

Class 1: Agile Project Management

What is project management
6 constrains of project management
What is a project
5 characteristics of a project
Project life cycle
Components of project management
Key focus areas in project management
The PMO office
Job roles in project management
What is project planning
Project planning fundamentals
Why project planning
Tools for project planning
Basic project planning steps
Methodologies in Project management
Prince 2
Iterative
Waterfall
Scrum (Agile)
Project management pitfalls
Project management Acronyms
Project Management Tools

Class 2: Understanding Business Analysis

Overview of Business Analysis
Overview of Requirements
Role of the Business Analyst
Stakeholders
Who are stakeholders? And why do they matter?
The most common stakeholders: The project team, management, and the front line
Handling Stakeholder Conflicts
LifeCycles
Systems Development Life Cycles
Project Life Cycles
Product Life Cycles
Requirement Life Cycles
Seventh Morning's Requirements Development Life Cycle

Class 3: An Introduction to Agile (Scrum)

Agile & Scrum – Basic Knowledge
Scrum – Requirement and Estimation
Ceremonies of Scrum
Understanding Scrum Board and working on it
Metrics & reporting
Advance learning on Scrum Key Areas
Important Acronyms and its explanation

Class 4: The Role and Responsibilities of a Project Support Officer

Reporting on progress, resources, finance or costings
Overseeing projects, mitigating risks and solving issues
RACI Matrix and its application
Prepare a network diagram and carry out critical path analysis (Using MS Project)
Quality assurance, for example through collating data, auditing or compliance checks
Scheduling meetings and setting agendas for the project team
Internal and external stakeholder management
Updating project records

LEARNING OUTCOME

Understand the context of the project
Understand Project delivery Framework (PRINCE 2 & SCRUM)
Review the impact of Risks and Issues
Understand the methods used for controlling projects
Use techniques to manage change
Prepare a network diagram and carry out critical path analysis (Using MS Project)
Use MS Project for project planning and MS Visio for process mapping
Support requirement gathering
RACI Matrix and its application
Communication plans and Reporting on milestones
Understand the principles and practice of project handover and post-project review.

POTENTIAL JOB ROLES

Project Support Officer
Project Management Officer
Junior Project Manager
Junior Business Analyst

NEXT STEP

Have questions about our Project Support Officer? Our Admissions team is here to help you determine if this program is right for you and your goals. You can also:

Attend an info session online
Explore your financing options.
Contact our helpdesk team on +44 (0) 203 143 3504 or send us an email at info@cedar-pro.com